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10th February 2015 - No Comments!

Day 10 of 14 ways to love your clients

Be generous. With your time, your resources, your words and actions. I encourage you to go the extra mile. In Napoleon Hill's book The Law of Success he writes 'Render more services than that for which you are paid and you will soon be paid more than you render.' Or said another way 'Your true worth is determined by how much more you give in value than you take in payment'. Read more...

9th February 2015 - 1 comment.

Day 9 of 14 ways to love your clients

Today I want to talk to you about excellence. In everything you do, do it with a spirit of excellence. Excellence doesn't mean perfect, but it does mean doing things the best way possible with the highest quality.

Every business makes mistakes, how you resolve the issue will determine whether your client comes back or not. Read more...

7th February 2015 - 1 comment.

Day 7 of 14 ways to love your clients

Spend time with your clients. Quality time. Take them out to lunch, respond to their questions. Get to know them and build a genuine relationship with them. This also applies to your audience, you can build relationship/connections over social media. Ask them what they think, seek their feedback, find out what they want more of. Read more...

4th February 2015 - No Comments!

Day 4 of 14 ways to love your clients

Today's value - Be the Solution.

What problem are you solving for your audience? Why would they want to buy from you? I'm not sure you have a business if you are not solving a problem. Most business owners before they start-up see a need and think 'I can meet that need, I can solve that problem and I can do it better'. Read more...