Happy St Valentines Day! I hope your relationships are richer for it. Especially your client ones. We have come to the end of 14 ways to love your clients. I hope you have found it helpful. Please let me know what you think in the comments below. Read more...
Be creative. Often clients can come to you with the solution they want, and sometimes this is helpful. They have a problem and they know the solution, they just need you to outwork it. I would encourage you to be creative when your client comes to you. Read more...
Be available. Part of showing love your clients is about being responsive, and in order to be responsive one needs to be available. We can get caught up in the businesses of life and that phone that didn't seem so important in the first place is now crucial. Read more...
Be generous. With your time, your resources, your words and actions. I encourage you to go the extra mile. In Napoleon Hill's book The Law of Success he writes 'Render more services than that for which you are paid and you will soon be paid more than you render.' Or said another way 'Your true worth is determined by how much more you give in value than you take in payment'. Read more...
Today take time to educate your clients. Now that you have listened to them and worked out the solution educate them on it. And I don't mean in a preachy - tell them what to do, I mean help them to understand that there is an answer and you have it. Read more...
Most people listen to respond. However a much better way to listen is to understand. Really take time to understand what your audience is saying. Ask questions, acknowledge their comments and listen some more. Read more...
What problem are you solving for your audience? Why would they want to buy from you? I'm not sure you have a business if you are not solving a problem. Most business owners before they start-up see a need and think 'I can meet that need, I can solve that problem and I can do it better'. Read more...
Too many businesses make the mistake of over promising and under delivering. Make sure your product is fool proof. Does it solve the problem your audience has and if not why not. Is your service meeting the needs of those it is trying to help? Read more...
Carrying on from yesterday today's value is Be Yourself.
Be true to your values and your brand message. Don't try to be something you are not. No customer or client likes to find out that a business hasn't been transparent with them. Read more...
Everyone needs to feel valued and appreciated why not your clients! After all they are one of the most precious assets to your business. Every day for the next 14 days I will post a blog about one thing you can do to show your love and add value to your relationship. Read more...
