Spend time with your clients. Quality time. Take them out to lunch, respond to their questions. Get to know them and build a genuine relationship with them. This also applies to your audience, you can build relationship/connections over social media. Ask them what they think, seek their feedback, find out what they want more of. Read more...
Too many businesses make the mistake of over promising and under delivering. Make sure your product is fool proof. Does it solve the problem your audience has and if not why not. Is your service meeting the needs of those it is trying to help? Read more...